Top 7 Salesforce Integration Tools in 2024

Salesforce is the most trusted CRM platform for businesses to leverage a powerful set of features for improving customer engagement. It helps manage customer data and maintain meaningful customer relationships to achieve better sales. However, Salesforce integration tools serve as useful resources to bridge the gap between Salesforce and the functionalities of third-party systems. 

According to a recent report, Salesforce might generate revenue measuring more than $2 trillion by 2028. The most popular Salesforce integration services in the USA can help businesses combine data from external and internal sources with Salesforce data. As a result, businesses can find a single source of truth throughout the ecosystem alongside other advantages such as better productivity and workflow automation. 

The right integration tools can help you expand the functionalities of Salesforce, thereby emphasizing the need for different criteria to choose integration tools. You can find the top Salesforce integration tools by considering different factors, such as your business goals, security of the tool, and pricing. 

In addition, you must also check whether the integration tool follows the essential compliance requirements. It is also important to find out whether the tools support custom integrations before making your final decision. Let us learn more about seven popular integration tools for Salesforce you should try in 2024.     

1. MuleSoft

MuleSoft is a trusted Salesforce integration tool and a subsidiary of Salesforce, thereby offering better credibility. It is one of the most trusted automation and integration tools for users. MuleSoft is the recommended integration tool for large businesses with the facility to integrate multiple applications or services simultaneously.

Key Features:

• The foremost feature of MuleSoft, which has earned it a place in this Salesforce integration tools list, is the Anypoint platform. Anypoint helps in achieving seamless integrations with various apps and services. 
• Products like Composer, RPA, and API Designer support the automation of tasks, app development, API monitoring, and connector development.

Pros:

• The foremost advantage of MuleSoft is its scalability assurance. Therefore, it can manage multiple applications and data sources without affecting performance. MuleSoft can adapt to the evolving needs of your business as your integration needs become complex.
• Another prominent advantage of MuleSoft is the user-friendly interface that ensures easier development, testing, and deployment of integrations. You can use the simple drag-and-drop interface for Salesforce integration projects without the need for any technical knowledge.

Cons:

• Startups and small businesses may find that MuleSoft is not a cost-effective solution. The hardware requirements, licensing fees, and maintenance costs may require a significant upfront investment from businesses working on tight budgets.
• The complexity of setup and configuration of MuleSoft can present challenges for organizations that try integration tools for the first time. Teams might require some time to develop proficiency in using all the features of MuleSoft.

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2. Jitterbit

Jitterbit is another top name you can trust for Salesforce integration. It is one of the most effective choices for Salesforce integration development, and it helps with the integration of your applications and cloud services with Salesforce. For example, you can use Jitterbit to integrate tickets from Zendesk with a particular Salesforce case.

Key Features:

• Jitterbit offers all its integration solutions through a single unified platform, which stands true to its name, Harmony. It is a low-code integration platform that offers services for workflow automation and application development for non-technical users.
• It is one of the unique integration tools Salesforce supports, and it has features for data cleansing and smart reconstruction. You can use these features to remove the complexities in the process of data transfer between systems and removal of junk.

Pros:

• Jitterbit offers a powerful, full-stack security framework spread across three different tiers. The three layers include the data layer, application and platform layer, and network and facilities layer.
• Jitterbit follows the essential compliance requirements by adhering to top industry standards such as GDPR, HIPAA, ISO 27001, SOC 1, and SOC 2, thereby showcasing its commitment to safety standards.

Cons:

• The extensive collection of features and functionalities of Jitterbit creates difficulties for users during the onboarding process. The complexity of Jitterbit may lead to the need for more resources and time for training and implementation.
• Jitterbit has a limited logging functionality without options for alternative logging formats and rich text formatting. As a result, you are likely to experience setbacks during the review of the integration processes.

3. Dell Boomi

Dell Boomi is another top mention among data integration tools Salesforce users must try in 2024. Dell Boomi offers flexibility in integrating Salesforce with different types of platforms. Users get a scalable platform for effective management of data and the intricacies of business procedures. Businesses that need integration tools to link Salesforce with different systems across various departments can choose Dell Boomi.

Key Features:

• The most noticeable feature of Dell Boomi is the ETL functionality, which enables the extraction of data from an application. It transforms the extracted data into a desired format and loads it into another database or application. 
• Dell Boomi also offers a complementary feature with the ETL tool to facilitate faster creation and deployment of custom APIs. It is a unique feature that helps you bring stakeholders, customers, and everyone involved in the integration process to the same page.

Pros:

• Dell Boomi is a powerful addition to Salesforce data integration tools as it provides self-service data discovery tools. Users can use the tools for effective governance and accessing operational data, thereby supporting data-driven decisions.
• The API management functionality of Dell Boomi ensures easier access to a collection of more than 100 standard application connectors. 

Cons:

• Some customers have complained that Dell Boomi can enhance customer support services. It is important to check whether Boomi’s support services can meet your business requirements.
• The filtering function of Dell Boomi presents concerns regarding efficiency. Users have to provide specific definitions for filters by leveraging request parameters, which can be a complicated process.

4. Zapier

Zapier is also a notable mention among tools recommended for Salesforce integration. As a leading automation tool for businesses worldwide, it stands out with distinct advantages. It helps businesses connect and automate workflows between diverse applications. Zapier is a prominent addition among the best Salesforce data integration tools for its collection of pre-defined integration templates and a simple interface. The prominent highlights of Zapier as a Salesforce integration tool include its ease of use, versatility, and huge app ecosystem. 

Key Features:

• One of the most notable features of Zapier is the facility for automated workflows. You can use them to streamline business workflows by reducing the level of manual intervention in repetitive tasks. Automated workflows help in the seamless movement of information between web apps, thereby encouraging collaboration.
• Zapier leverages triggers and actions to define different steps in Zap or automated workflows. Triggers represent the events that initiate a Zap, while an action is the result of a trigger.

Pros:

• The user-friendly interface of Zapier is one of its foremost advantages, and it enables even non-technical users to create and manage zaps. 
• The flexibility for the integration of Zapier with different types of apps and services ensures that users can connect their favorite tools and tap into their potential in creative ways. 

Cons:

• Zapier offers the ease of use that beginners seek in popular Salesforce integration tools in 2024, albeit with limitations on customization. You cannot create automated workflows for complex tasks that meet your needs.
• You cannot access all the functionalities of Zapier with its free plan. Small businesses and startups on a tight budget have to struggle to access specific functionalities or enable Salesforce integration with specific apps.

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5. RapidiOnline

RapidiOnline is a promising Salesforce integration tool that facilitates effective integration between Salesforce and Microsoft Dynamics 365. You can access pre-configured templates on the platform alongside a powerful user interface for faster, more efficient, and easier integration. It also offers support for storing and displaying ERP data alongside enabling easier interactions with important data points, such as open orders, payment history, sales history, and financial overviews.

Key Features:

• Pre-configured templates by RapidiOnline help users with faster data integration without the need for programming. RapidiOnline offers support for flexible implementation according to different models.
• RapidiOnline enables integration of Salesforce with the complete Microsoft Dynamics ERP system, which includes 365 for Finance/Operations, Microsoft Dynamics GP, 365 Business Central, and AX.

Pros:

• The pre-built integrations by RapidiOnline provide the flexibility for customization of the Salesforce integration process. You can specify the desired parameters without a time-intensive and cumbersome process.
• It offers more than the flexibility for syncing your fields during the integration process. You can set aside useful ERP data in different storage depending on the needs of your Salesforce instance.

Cons:

• While RapidiOnline offers native connectivity to renowned ERP systems such as Microsoft Dynamics ERP, it does not support other data warehouses, file formats, or databases.
• The pricing of RapidiOnline makes it difficult to access certain features in the entry-level plan. You would have to upgrade to the higher pricing tiers to capitalize on the full range of benefits of RapidiOnline.

6. Apache Airflow

Apache Airflow also deserves a place in this Salesforce integration tools list for its popularity. It is a trusted tool for authoring, scheduling, and executing integration processes. Users can access different types of command-line tools with Apache Airflow to complete challenging jobs more easily. The user interface enables easier visualization of the pipelines alongside maintaining track of the integration project.

Key Features:

• Apache Airflow leverages a Directed Acyclic Graph or DAG to effectively organize the tasks you have to execute in the integration process. The DAG includes components that describe the work required for the integration process and the execution order.
• The Airflow webserver operates a user interface that helps simplify monitoring and troubleshooting processes for data pipelines. It helps visualize DAG dependencies and the entire DAG history.

Pros:

• All the operations in Apache Airflow practically run on Python code, thereby enabling easier modification of tasks and dependencies. Therefore, you can customize the integration processes according to your business needs and desired use cases.
• Apache Airflow facilitates communication with other platforms within the data ecosystem by leveraging hooks. The hooks are high-level interfaces that save you from the effort required to search for special libraries or write code to trigger external APIs.

Cons:

• Apache Airflow lacks a DAG versioning feature, thereby creating problems for documentation and tracking of changes in specific integration pipelines. 
• The complexity increases in the production environment when you have to ensure that multiple components work together. On top of it, the lack of official documentation creates setbacks for production setup and maintenance.

7. TIBCO

The inclusion of TIBCO among the top Salesforce integration tools might seem like a surprise to many users. You can find a broad ecosystem of TIBCO offerings for Salesforce integration that is suitable for small and large businesses. Another important highlight of TIBCO is the support for business agility with flexibility for using different integration styles, such as event-driven or API-led approaches. The code-free automation of integration workflows makes TIBCO a popular Salesforce integration tool. 

Key Features:

• Generic integration tool capabilities that enable Salesforce users to capitalize on integrations with different external systems. You can find specialist solutions for large businesses that have to deal with complicated processes. 
• TIBCO offers dedicated solutions for SMEs and SaaS providers across different industries that enable seamless and productive Salesforce integration projects. 

Pros:

• TIBCO supports integrations with business intelligence tools alongside Salesforce integrations. It can help in ensuring better decision-making and data management.  
• The Self-documenting GUI of TIBCO ensures that non-technical users can capitalize on its functionalities. On top of it, the management console facilitates easier opportunities to work with different integration schemes.

Cons:

• Users have complained that job execution monitoring should be improved with the facility to display the current number of records under processing.
• TIBCO struggles to offer the functionalities sought in Salesforce data integration tools like other ETL tools. On top of it, the Dynamics 365 connectors of TIBCO present some bugs. 

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Streamline your workflow with these 7 Salesforce integrations!

The top tools for Salesforce integration, such as MuleSoft, Jitterbit, Dell Boomi, Zapier, RapidiOnline, Apache Airflow, and TIBCO, present unique advantages. With the right Salesforce integration services, you can pick the ideal Salesforce integration tool according to your needs. Each integration tool serves distinct strengths that can fit perfectly with specific scenarios. 

The pricing of integration tools can serve as a major obstacle to their adoption, particularly in the case of small businesses. On the other hand, some tools might fall behind in terms of quality of support or official documentation. Similarly, you can experience complex problems in production setup and maintenance. 

Therefore, you must choose the best Salesforce data integration tools after carefully evaluating your needs. You can compare your Salesforce integration objectives with the pros and cons of popular integration tools to make the right choice. Find the best solutions to make the most of Salesforce integrations right now.